More Customers and Case Studies: WebEx

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	"WebEx Training Center provides the capabilities we needed to transform existing content into highly interactive and involved online training programs. Our staff was able to discuss the most detailed technical aspects like they were in face-to-face communication." Joachim Raber, Technical Support Manager, SPECTRO

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	"The mould and die industries require very intensive support, and it's critical we understand our customers' real-time needs.Engineering design software is also evolving at a fast pace and while we are a very innovative company, work can be copied very quickly, especially by the bigger players. If we take too long understanding our customers' requirements, the big players can copy our approaches and roll them out faster, and eventually they will win." Daniel Lai, Director, Marketing and Sales

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	"Before we started using WebEx our sales people were lucky to visit 20 customers a week but now they can meet 50 to 60 and because they are travelling virtually, we are making significant savings on travel. WebEx works so well, we've adopted it as part of our daily operational process. Whether visiting customers or providing support, it's a natural solution that makes sense. When customers call for help, we jump on WebEx, and just walk them through the problem." Daniel C. Entac, managing director

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