Measuring the True Business Benefits of Web Collaboration Frost & Sullivan Web collaboration is becoming an imperative in reaching the fundamental goal of improving productivity while lowering costs by offering anytime anywhere communications that impacts the bottom line and improves profitability. Complete the form below
17 pages
Online Events
Unearthing the True Value of Web Seminars Wainhouse Research Wainhouse Research conducted an independent survey of WebEx Event Center customers to find out what applications customers are using web seminars for and the results they are achieving. Complete the form below
13 pages
Remote
Support (Select
white paper(s) and complete the form below)
Taking
Remote Support to the Next Level ServiceXRG
Based on a survey conducted by ServiceXRG, this paper explores the
use and effectiveness of remote support technology across all industry
sectors and how companies can take remote support to the next level
to significantly improve the support transaction process, reduce service
delivery costs and increase solution effectiveness. Complete
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17 pages
Virtual
Support Networks: Ten Tips for Delivering Managed Services to On-Site
Systems DB Kay & Associates
By following the best practices outlined in this paper after considering
the requirements outlined, experience significant ROI and increased
customer satisfaction and loyalty. Complete
the form below