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Streamline your unattended support process with Support Center-Remote
Access and replace disparate dial-up network, VPN, and peer-to-peer
remote access tools with an easy-to-use, web based solution.
Sign up for WebEx
Test Drive or buy
it online. |
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Create a global, reliable, easy to use, high performance,
and highly available remote access network with WebEx Support Center-Remote
Access. Troubleshoot and maintain remote equipment
without requiring customer presence.
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Deliver 24x7, premium support |
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Remotely support thousands of PCs, servers, POS devices, and more, 24x7, regardless of location. Centralized administration lets you instantly access mission critical systems no matter what their location.
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Reduce costs |
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Create distributed remote access networks without investing in costly VPN hardware or dial-up modem banks. Troubleshoot and maintain remote systems without traveling on site.
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Improve customer satisfaction |
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Troubleshoot remote systems more rapidly and effectively, eliminating travel delays. Proactively manage customer hardware and software and eliminate scheduled maintenance delays.
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Boost productivity |
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Ensure minimum downtime of business critical applications by quickly diagnosing and resolving issues without requiring an end-user presence. Transfer files and reboot as needed to rapidly resolve problems.
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Practically everything your support team performs on-site can now be done from any Web browser with Support Center-Remote Access, without any complex installations or high up-front investments in hardware or software. Systems on the Support Center-Remote Access network can be securely accessed from any web browser, anywhere -- even through most firewalls. The customer doesn't even need to be there. From transferring log files to remotely controlling a desktop application, you can keep systems up and running and confidently establish SLAs above and beyond what your competitor's can offer.
Get a competitive advantage as Support Center-Remote Access enables you to instantly access mission critical systems at customers' sites. Proactively manage the machines to ensure smooth upgrades and minimum downtime.
Support Center-Remote Access security needs with multiple
levels of security and granular access controls to ensure only
the authorized personnel accesses the permitted PCs. Support Center-Remote Access sessions can
be logged and recorded to for compliance and security purposes.
Get a reliable collaboration platform with a distributed redundant network that is always ready when you are. WebEx also gives you password protected, invitation-only online meetings so your meetings remain completely private. As the proven technology leader, WebEx has been chosen by over 22,000 companies as their online meeting provider.
Support & IT Help Desk
