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Remotely diagnose problems, transfer files, and resolve issues for customers or clients around the world with the leading remote support solution, WebEx Support Center - Remote Support. Sign up for a WebEx Test Drive or buy it online. | |
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Resources |
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White Papers & Industry Studies |
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Ten
Tips for Delivering Managed Services to On-Site Systems -
DB Kay |
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2005
Trends and Directions in Web-Based Support - SupportIndustry.com
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Best
Practices for Delivering Remote Support from IT Help Desks
- DB Kay |
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ROI
Measurements for Remote Support - Nucleus Research |
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Remote
Support Best Practices and Benefits - DB Kay & Associates
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WebEx
Support Center Security Overview - WebEx |
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Taking
Remote Support to the Next Level - ServiceXRG |
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News & Reviews |
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Avotus Slashes
Support Costs with WebEx Support Center - PR |
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Get
Closer To The Customer - Systems Management Pipeline
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All Covered
Improves Customer Support and Increases Sales with WebEx -
PR |
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Support Center-Remote Access
Wins Product of the Year - Customer Inter@ction Solutions
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Support
Center Wins Editor's Choice Award - Customer Inter@ction
Solutions |
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Support Center/Support Center-Remote Access Seminars |
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Taking
Remote Support to the Next Level |
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Innovative
Online Support: How Vital Images Eliminated 90% of Onsite Visits |
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Ten
Tips for Delivering Managed Services to On-Site Systems |
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Customer
Support - New Year, New Challenges, New Plan? |
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Remote
Support Best Practices - DB Kay Industry Study |
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How
Lawson Software Reduced Support Costs and Increased Customer Sat |
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New
Strategies for Remote Support |
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Meeting
SLAs Without Increasing Head Count |
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Increase
Customer Satisfaction & Drive Support Revenue with Online Support |
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Faster
Solutions, Lower Costs: Virtual On-Site Support |
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Customers and Case Studies |
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| Agilent
Technologies |
InfoGenesis
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Pathtrace
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| All
Covered |
InstantService |
ReadSoft |
| Business Objects |
Jack
Henry Associates |
Scientific
Computers |
| CHT |
Kalahari |
Serversys |
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| Epicor |
Lawson
Software |
Talisma |
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| IFMC |
Lectra |
TRAMS |
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| ihotdesk |
Manugistics |
Wind2 |
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© 2011 Cisco Systems, Inc. All rights reserved. |
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