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Streamline your unattended support process with Support Center-Remote
Access and replace disparate dial-up network, VPN, and peer-to-peer
remote access tools with an easy-to-use, web based solution.
Sign up for WebEx
Test Drive or buy
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The WebEx Support Center-Remote Access remote support application allows your support staff to perform service and maintenance tasks without the customer needing to be present. Stop problems before they occur by easily providing regular maintenance.
- Manage hundreds or even thousands of computers through scalable centralized administration.
- Satisfy customer's security needs with multiple levels of security and granular access controls.
- Let customers control what you have access to with
the 'Application Access Only' option.
- Transfer files, reboot, and even invite an expert to see the same screen so that you have all the tools needed to resolve technical problems quickly.
Support Center-Remote Access is delivered on demand over the WebEx MediaTone™
Network, a private global network. No new software or hardware is required,
making it easy to implement and easy to scale as your support needs change.
The MediaTone™ Network offers better than 99.99% reliability, as well as robust
security. Your information is never persistently stored on our servers and
128-bit SSL and AES encryption ensures all your support calls are private
and secure. And WebEx is SAS 70 and WebTrust™ certified.
Support & IT Help Desk
