Support Services
Technical Support
How Do I...?
To learn how to use specific features within a WebEx service, click a topic below. Each topic typically takes 5 minutes, you can give your Feedback here...
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Meeting Center
Event Center
Training Center
Sales Center
Support Center
SMARTtech
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WebEx Audio
Meeting Center 7
What's New
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Navigate Our New Look
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Use Improved Sharing
Schedule, Set Up, and Start a Meeting
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Log In
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Navigate My WebEx Site
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Schedule a Meeting
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Edit and Cancel
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Start and Join
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Start an Instant Meeting
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Schedule a WebEx Audio Only Meeting
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Add a WebEx Personal Conference Number
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Setup and Use One-Click Meeting
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Install Outlook Integration
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Schedule a Meeting using Outlook Integration
Use Teleconferencing and Internet Phone
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Use Teleconferencing
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Mute and UnMute
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Use Internet Phone
Display Presentations and Applications (Share)
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Get Around
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Pass the Ball
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Share a Document
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Share an Application
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Share My Desktop
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Share a Whiteboard
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Share Web Content
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Share a Web Browser
Transfer Files and Send Transcripts
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Transfer Files
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Send Transcripts
Interact Within My Meeting
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Use Chat
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Share Live Video
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Take Notes
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Utilize Polling
Control My Meeting
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Assign Privileges
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Create Sound Alerts
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Invite Attendees
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Expel and Restrict Attendees
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Transfer My Host Role
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Rejoin My Meeting
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Meeting Center 6
Schedule, Set Up, and Start a Meeting
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Schedule a Meeting
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Install Outlook Integration
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Schedule a Meeting using Outlook Integration
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Edit a Scheduled Meeting
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Allow Others to Schedule on My Behalf
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Start and End a Meeting
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Schedule a WebEx Audio Only Meeting
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Add a WebEx Personal Conference Number
Join a Meeting
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Join a Scheduled Meeting
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Join an Unlisted Meeting
Perform My Role (Host, Presenter, or Attendee)
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Common Host Activities
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Common Presenter Activities
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Common Attendee Activities
Display Presentation and Applications (Share)
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Share a Presentation or Document
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Ensure Attendees See What I'm Sharing
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Grant Privileges to Attendees
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Share a Whiteboard
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Share an Application
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Allow Annotation
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Pause Sharing
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Share a Web Browser or Web Content
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Share a Desktop
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Allow Remote Control
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Install Rich Media (UCF) Toolkit
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Create a Rich Media (UCF) Presentation
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Share Rich Media (UCF) Files
Take Notes and Provide Closed Captioning
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Take Notes and Provide Closed Captioning
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Send Meeting Transcripts
Record a Meeting
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Grant Recording Privileges
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Record a Meeting
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Use Network-Based Recording
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Edit a Recording
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Publish a Meeting Center Recording
Use Access Anywhere
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Set Up Access Anywhere
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Manage a Remote Computer
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Event Center 5
What's New
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What's New: Our New Look
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What's New: Improved Sharing
Interact During an Event
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Identify Event Center Roles
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Navigate the Event Center Window
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Change Participant Roles
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Utilize the Participants Panel
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Send Chat and Ask Questions Using Q and A
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Grant Attendee Privileges
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Create a Poll
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Conduct a Poll
Present in an Online Event
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Share a Presentation or Document
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Share a Whiteboard
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Share an Application
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Share a Web Browser
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Share Web Content
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Share a Desktop
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Sharing the Event Manager
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Event Center 4
Schedule an Event
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Schedule an Event
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Edit a Scheduled Event
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Start an Event
Manage Enrollment
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Customize the Enrollment Form
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Manage Enrollment Requests
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Customize Email Messages
Set Up an Event
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Set Up an Event
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Use a Practice Session
Enroll in or Join an Event
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Enroll in an Event
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Join an Event
Interact During an Event
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Navigate Event Center
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Grant Privileges
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Understand Event Center Roles
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Assign Roles During an Event
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Raise Hand
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Chat
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Ask Questions
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Annotate
Display Presentations and Applications (Share)
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Share a Presentation or Document
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Share an Application
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Pause Sharing
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Share a Web Browser & Web Content
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Share a Desktop
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Share Polls
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Install Rich Media (UCF) Toolkit
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Create a Rich Media (UCF) Presentation
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Share Rich Media (UCF) Files
Record a Meeting
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Record an Event
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Publish a Recording
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Play a Recording
View Reports After the Event
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Generate Event Center Reports
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Training Center 4
What's New
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Navigate Our New Look
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Use Improved Sharing
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Understand What's Behind the Scenes
Schedule, Set Up, and Start a Session
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Log In
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Create an Instant Session
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Schedule a session
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Edit, reschedule or delete a session
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Start my scheduled session
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Require attendee registration
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Manage registration requests
Attend and Participate in a Session
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Join a Session
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Move Around
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Give Feedback
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Use Chat
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Use Q&A
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Use Floating Panels
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Respond to a poll
Facilitate, Present, & Communicate
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Start or Join a Session
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Move Around
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Use Floating Panels
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Conduct a Session
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Understand Roles
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Assign Roles
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Assign Privileges
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Give Feedback
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Use Chat
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Use Q and A
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Share Presentations or Documents
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Annotate on a Shared Whiteboard
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Share Applications
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Share Web Pages
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Share My Desktop
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Take a Poll
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Create a Poll
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Use the Poll Questionnaire Editor
Understand Reporting
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Manage reports
Use Testing
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See how testing works
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Create tests
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Link a test to a session
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Launch a test during my session
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Score tests
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Training Center 3
Understand My WebEx Site
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Log into my WebEx site
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Move Around My WebEx Site
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Set Preferences for My WebEx Site
Attend and Participate in a Training Session
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Move Around Inside a Session
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Give Feedback
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Use Chat
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Use Q&A
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Take a Poll
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Take a Test
Schedule, Set Up, and Start a Session
Technical Support
What's New
